Passengers travelling with American Airlines can now check-in using the airline’s app to scan the chip on the back page of their passports and verify their details.
American Airlines claims it has become the first airline to offer passport chip scanning that securely transmits passport information directly from the chip embedded in the passport.
The airline says this allows customers to head directly to the gate for international flights without having their passports rechecked by a customer service agent.
“We are continuously adding features to our app to make travel easier and worry-free for our customers,” said Maya Leibman, Chief Information Officer of American Airlines.
“Mobile passport scanning removes a time-consuming step, providing our customers with a smoother check-in experience for international flights.”
Future Travel Experience reports that mobile passport scanning is the latest in a line of new customer features American Airlines has implemented to its app to make travel easier for customers.
Other recent introductions include boarding notifications, Siri shortcuts and a dark mode option, the forum reported.
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